서울 홍제동 지역 취업정보

Sales Support Executive

Salary: Competitive

Location: Seoul, South Korea (hybrid - 40-60% of time in the office)

Contract: Permanent, full time (40 hours a week)

Do you have an interest in the higher education and publishing industry? Are you motivated to drive business growth and enjoy working in a fast-paced environment? Are you a proactive, results-driven individual with strong Excel and analytical skills?

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. An exciting opportunity has arisen for a data-driven Sales Support Executive to join our small, busy and friendly team in Seoul.

About the role

This Sales Support Executive will play a key part in supporting sales activity through sophisticated data analysis, as well as helping to grow our business in line with the organizational strategy, targets, policies, and processes. You will contribute to the development of successful business relationships with both new and existing customers, ensuring the continued success and growth of our offering.

Key responsibilities:

• Strategize sales activities and campaigns, understand strategic business challenges and priorities, analyse information, prioritise critical opportunities and develop execution plans.
• Customer engagement: Build a good understanding of target customers and their business, focus on retention and ensure customers achieve their business outcomes using our products and services.
• Develop and maintain solid, positive, long-term professional relationships with customers, prospects and key partners, including Universities, Government, R&D institutions etc.
• Develop a solid working knowledge of the company's products and market. Regularly review the product portfolio.
• Regularly run reports related to usage, turnaway and publishing data.
• Support with tender preparation, tender handling process and processing price quotes.
• Coordinate the quoting and contract process with relevant stakeholders.
• Contract management (creation, maintenance and renewals) with contract management software.
• Day-to-day order processing and customer enquires execution, issue resolution
• Identify the need for sales materials and coordinate.
• Collaborate closely with internal teams (e.g. Marketing and Customer Services)

About you

To be considered for this Sales Support role where you can make a real impact, you must have strong proficiency in Excel and ideally experience of analysing and interpreting large volumes of raw data and detail. Microsoft Power BI skills would be a bonus.

The successful candidate will also ideally have some previous experience working in the higher education, library, publishing, online information management or similar industry. Experience in sales or a similar sales support role is a plus, but not essential. Being educated to degree-level (or equivalent) would be preferable.

The ideal candidate will be a self-driven, logical, analytical thinker with the ability to multitask and adapt. You will have excellent written and verbal communication skills in both Korean and English.

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Ready to pursue your potential? Apply now with your CV and cover letter. Please also ideally include a Korean CV.

We review applications on an ongoing basis, with a closing date for all applications being Thursday 13 March 2025 although we may close it earlier if suitable candidates are identified.

Applications must be submitted through our Applicant Tracker System. Emailed applications cannot be accepted. Thank you.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Job Types: Full-time, Permanent