crimson interactive 관련 취업정보

Key Responsibilities:

• Address client queries and resolve client feedback
• Provide guidance and information as per client requirements
• Interacting and supporting the internal teams on client queries
• Customer relationship management (CRM) – assist CRM team in various CRM initiatives
• Handling client queries via phone & emails (incoming & outgoing)
• Identify potential clients and convert them to increase sales
• Provide advice on positioning, marketing, and development of our services from the perspective
• Korea cultural acceptance

Play an active role in not only meeting but also exceeding client satisfaction

Prerequisites/Key Characteristics and Skills required:

• Should have at least a bachelor’s degree in any field
• 0–3 years of experience in the service industry, in a role that requiring regular client interaction (Client
• Servicing/Marketing/CRM/PR functions preferred)
• Native Korean with Basic English and Korean writing skills
• Multitasking and flexibility to work across various projects based on client requirement
• Eagerness to work in a multicultural/team environment