As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Key Accounts Manager

Location: Primarily field-based (approx. over 80%); office located in Giheung, Yongin
Clients: Samsung Group affiliates
Portfolio: Electron Microscopy (EM) solutions, including SEM, TEM, FIB-SEM, and related technologies
Sales type: direct sales

How will you make an impact?

Key Account Manager is responsible for handling strategic accounts (Samsung Korea including global sites) by defining and driving sales strategies, ensuring the achievement of bookings, revenues, and business goals.
Key Account Manager will provide leadership in driving key account sales strategies to deliver the company’s booking and revenue targets, optimize profitability, and strategically deploy customer-facing teams aligned with the company strategy.
Key Account Manager will ensure there is a driven focus on the customer, sales force effectiveness, price optimization, a profitable portfolio mix, targeted promotions, and an effective account management strategy.
Key Account Manager will work very closely with MSD EM commercial leaders and cross functional leaders and collaborators in Korea to help create initiatives focused on communicating and cultivating relationships with customers, driving run rate business, and generating new business.

What will you do?

Customer Experience Management

Lead Samsung accounts to deliver outstanding value.

Coordinate sources across the company to ensure outstanding customer experiences.

Conduct seminars, training sessions, and pilot programs for new product launches.

Opportunity Management:

Identify and lead business opportunities through cross-divisional communication.

Responsible for leading Samsung accounts by defining and driving sales strategies, ensuring the achievement of bookings, revenues, and business goals

Speed up the commercialization of opportunities.

Offering Management:

Provide additional offerings based on customer needs after product sales.

Present new products or services to customers through joint development.

Complete sales process, provide quotation for commercial solutions or projects. Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders. Engage team meetings and involve in pipelines regular meetings.

Price Management:

Ensure there is a driven focus on the customer, sales force efficiency, price optimization, a profitable portfolio mix, targeted promotions, and an effective account management strategy.

Offer emergency procurement and differentiated support to encourage continued business, even at higher prices.

Performance Management:

Set metrics such as repurchase rate and customer loyalty and achieve financial goals.

Work very closely with MSD EM commercial leaders and cross functional leaders and teams in Korea to help building initiatives passionate about communicating and growing/developing relationships with customers, driving run rate business, and generating new business.

How will you get there?

A university degree is required – Science and Engineering is an advantage.

+3 years of customer facing Direct Sales account management in Semiconductor / Display Industry preferred.

Have shown success in Direct Sales account management and new markets penetration across the respective market.

Experience in dealing with various scale customer accounts, multiple large and complex projects.

Strong English writing and speaking skill.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one distributed team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com

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